Valynda Brooks-Gonzalez, CSM, PMP, MBA

Phone: 512-820-1785

E-Mail: vjbrooks12@yahoo.com

 

Certified ScrumMaster

Certified Project Management Professional

Strategic and logical thinker with global perspective

Interests:  Product Development / Marketing / I.T. / Global Business

 

Highly experienced project /program manager with a 17 years experience of increasing responsibility in managing teams for software development, product development and lifecycle management from initiation to implementation. Experienced with international teams to bring successful projects to completion. Increasing leadership experience within various lines of business for large corporations and mid -size companies. Trained in PMI, Six Sigma and SCRUM methodologies.

 

EDUCATION

Southern Methodist University, Dallas, TX, MBA, eBusiness, Management Consulting & Strategy

(December, 2002)

University of Texas – Dallas, Bachelors of Science – Business Management (May, 1995)

 

CERTIFICATIONS

PMI Certification (PMP) since June 2002

Certified SCRUM Master since November, 2011

 

TECHNICAL SKILLS:

Project types: business strategy, certified Project Manager (PMP), business process review, development and implementation, I.T. software development (SDLC), network implementation and enhancement, I.T. software and network integration, product development and enhancement, regulatory/mandate driven, ordering, billing, financial systems, manufacturing

Project Management Methodologies: PMBOK / PMI methodology, Rational Unified Process, Iterative, Rapid Application Development, Software Development Life Cycle (SDLC), Product Development Process (PDP), Product Development Management (PDM), Product Development Management Methodology (PDMM), Horizon, CMI/CMMI, SCRUM, Six Sigma

Project Management Tools: MS Project, Clarity, RPM, PPM (Project and Portfolio Management) Communication/WIKI tools: SharePoint, Confluence (JIRA, Leo)

Microsoft programs: PowerPoint, Word, Excel, Visio, Great Plains, Outlook, WordPad, Notepad, Paint, MS Project

Email programs: Lotus Notes, Microsoft Outlook

Document formatting: Adobe Acrobat, WordPad, MS Word

High level of proficiency in MS Project, Excel, Word, PowerPoint, SharePoint

Managed system changes / enhancements to:

•   Ordering (ASR, LSR processes)

• Billing (CABS, CRIS, CMSS, CU)

• Financial (HFM, Hyperion Planning Oracle, Strategy, RESource, GOAL, NISA, MRI, DYNA, Bloomberg, MB)

•   Data Mart, Data Warehouse, Business Intelligence: ODS, Data Hub, EDW, ATLAS, DRM (MDM)

• Data Transfer: UML, XML, ETL, FTP, Informatica, Ab Initio, SSIS, YMS (Yotta Management System)

•   Reporting: QlikView, Yotta

 

KForce (Hewlett Packard) (February, 2015 to July, 2015)

Austin, TX

Project Manager, Enterprise Services I.T. 

  Accomplishments:

·  Manages team of Business Intelligence resources within Enterprise Services I.T. to move data from the

        source to the Enterprise Service Data Warehouse and provide Business Object and QlikView reporting

·   Manages resources allocations within PPM

·   Review of processes in Visio

·   Provides status reporting to various organizations

·   Maintains all documentation for process and team in SharePoint

·   Works with global team (Ireland, Germany, India, China)

 

 

KPIT (Hewlett Packard) (June, 2012 to October, 2015) Austin, Texas

Project Manager

Accomplishments:

·  Manages team of 18 data warehousing and development resources to move data from the source to EDW, source to Business Data Repository (BDR) or EDW to BDR to provide better reporting capability

·  Leads projects through the PPM, SDLC and E2E business processes

·  Holds data model, Request for Change, Performance, architecture reviews for approval to move the project forward

·  Maintains all documentation for process and team in SharePoint

·  Manages BDR project requests, PDLs, documentation on SharePoint

·  Works through semi-Agile process to provide reporting data to the business as required

·    Managed financial reporting project for PPS Finance to mechanize reporting using QlikView (from Excel

     spreadsheets)

·    Maintains resource management information for PPS I.T.

·    Manages project to provide call center access to QlikView reports

·      Completed 3 BI reporting projects, 6 software development projects, 2 financial reporting projects and 2 major releases

·      Managed Agile projects (SCRUM) for EDW and PPS organizations

 

 

Express Scripts (June, 2010 – June, 2012) Port St. Lucie, FL

Project Manager / Senior Business Consultant

Accomplishments:

· Managed teams of 15-45 company-wide resources to bring projects to completion

· Directed I.T. software, strategic initiatives and business process projects through the CMI process

· Utilized Rational Portfolio Management for project and financial reporting

· Creates SharePoint sites for team collaboration

· Coached project leaders and teams through the CMI review process

· Managed data warehouse integration projects

· Worked with executive sponsors to move projects forward

· Managed projects implementations and software upgrades with third party vendors (Computers Unlimited for

    billing)

· Reported to and receive direction from corporate headquarters

· Maintained requirements within CMS guidelines

· Worked with SDLC in a Waterfall and Agile environment

· Worked closely with SCRUM team to integrate data from SQL1/2, Excel and DB1/2 to the Liberty data marts within the Medco Enterprise Warehouse

· Managed projects for development of IMA, RCM, PEGA, HIPAA, CIS, Genesys, CU requirements

· Succeeded with projects of $5 mil in cost savings annually

· Assisted with business and functional requirements gathering

· Managed up to 11 simultaneous projects

· Completed Six Sigma Green Belt training

·    Completed SCRUM training and managed projects utilizing Agile SCRUM methodology

·    Completed 2 system upgrades, 5 strategic initiatives, 3 software development projects and 2 Medicaid site openings

 

Intelligence Consulting, LLC (May, 2009 – May, 2010) Palm Beach, FL

Managing Director

Accomplishments

· Created Intelligence Consulting to provide project management and business strategy assistance to small businesses

· Project managed creation of various services companies to include Articles of Incorporation, filing fees, LLC

establishment

· Provided strategy advice to small businesses

oDeveloped marketing plan to include demographics, websites, mailers

oSet up of start-up financial requirements (bookkeeping, A/P, A/R, payroll, taxes)

·   Completed two incorporation and start-up projects

 

da Vinci Systems, Inc. (May, 2008-April, 2009) Coral Springs, FL

Program Manager /Director -Engineering & Development

Accomplishments:

· Managed teams of 6 managers and 18 developers internationally using Waterfall methodology

· Administered Product Lifecycle Management (PLM) using PLCM process driving 13 projects/releases (with an estimated 3-year revenue of $100 mil) through the pipeline

· Created, analyzed, reviewed and received sign-off on requirements (business analysis) for all projects

· Implemented Software Development Lifecycle (SDLC) and aligned SDLC with PLCM

·  Developed and implemented processes to facilitate new feature review and to ensure defect resolution

·  Provided training to Engineering and Sales on PLCM process and facilitated active communications

·  Implemented configuration management process and new coding standards/styles to ensure better quality

· Managed software, hardware, firmware, embedded and systems integration developers (Coral Springs and Singapore)utilizing C++ IDE,CVS,SDK,Windows and Linux environment and applying product prototyping methodology moving from a waterfall methodology to an iterative and more rapid development schedules

·   Managed new releases to upgrade Resolve system capability

· Utilized Confluence programs (Jira and Leo) to track defects, data, share documents and provide departmental communication; created and managed project schedules with MS Project

· In charge of R&D budget

· Provided the business analysis function creating and delivering requirements from the business to the development group

 

 

 

 

Team DNA (Dell Computers) September, 2007 – May, 2008

Austin, TX

Program Manager – Dell Data Warehouse

Accomplishments:

· Managed Oracle DRM (MDM) program (valued at $60 mil) employing SharePoint, Clarity, Project and Horizon lifecycle (PLM) methodology within Data Warehouse PMO to upgrade reporting capability from Excel to mechanized reporting

· Handled PMO governance working with Program Director to ensure process adherence

· Coordinated ETL transition from Ab Initio to Informatica and worked through the security process for Virtual

Machines (servers) for data storage

· Directed a team of 35 whom used VisualStudio and VisualAge IDE, .Net, C++, SQL Server, Windows Servers,    Business Objects, Excel, JAVA and Erwin for data modeling using the Waterfall methodology

· Worked to assure that all projects, related documentation and audits, etc. adhere to organizational CMM standards.

· Managed the global development team (Austin, Romania, Russia, London, India)

· Drove all aspects of I/T Project & Portfolio activity, including collaboration across I/T and business segments to integrate data into data warehouse

  ·  Utilized the Horizon PLM methodology to manage program and projects and worked with the team through the PrP

process

    · Created and managed project utilizing MS Project

    · Supervised a team of 6 who provided business analysis and created requirements documentation

·  Drove a program with 12 project teams from various lines of business through the PrP process

 

Matrix Resources (General Electric) September, 2006 – September, 2007

Addison, TX

Senior Project Manager/Program Manager – Commercial Finance

Accomplishments:

· Managed Consistency program team through I.T. development lifecycle for Commercial Finance – Real Estate with a budget of $35 mil

· Managed new development team (supervisor and 12 developers) and QA team (supervisors and 10 developers on international team

· Supervised development team’s (Dallas and India) use of Access, Excel, Business Objects, Asset management

application, Informatica, SQL Server, Windows environment and UML within the Iterative and RUP methodologies

· Managed Electronic Data Warehouse (EDW) project which used HFM, Hyperion Planning Oracle, Strategy, RESource, GOAL, NISA, MRI, DYNA, Bloomberg, MB, Data Mart, ODS, Data Hub, Data Warehouse, EDW, ATLAS to upgrade reporting processes

· Facilitated project meetings, issue resolution, executive status meetings with the business providing meeting minutes, action item logs, issues logs, status reports, created project schedules, project status reports, requirements and process documents, performed change control and release management for the program

· Provided business analysis function in gathering and developing requirements documents for sign-off and development working with lines of business for approval

· Utilized PLM process with Six Sigma framework closely aligning with business contacts

· Provided process creation and implementation for process improvements and ensured alignment with business processes

·         Completed three financial reporting projects and one data warehouse project

 

GTE/Verizon  July, 2002–June, 2006

Irving, TX

Verizon Communications

Sr Project Manager / Senior Consultant - I.T./Channel Integration (I.T. Product Management)

Accomplishments:

· Managed I.T. software development (SDLC) projects from concept to implementation to lifecycle (transitioned

even projects to lifecycle, provided support for eight other projects within the program) working with matrixed project team (projected revenue of $130 mil in five years)

· Utilized ITIL framework to manage releases, service levels, incident reports and security levels

· Worked within PMO to ensure adherence to and coach teams on Marketing and PLM processes

· Provided liaison between I.T. and Marketing

· Managed development and network product integration teams of 35 resources through the Product Development lifecycle

· Directed multiple concurrent network integration and software development projects within the iobi PMO where development team utilized Prototyping and CMMI and Incremental methodology as well as ASP, C#, ClearCase, ClearQuest, ORBA, DJB, HTML, IIS, Informatica, JAVA, .Net, RationalPro, Rose, UML, UNIX, Vignette, Websidestory, WinDev and XML

· Handled web, network, authentication, financial reporting and employee portal projects (Irving, India, Tampa, NY, NJ, CA, WA)

· Consulted as departmental SME on product development process (PLM) (also known as PDP, PDMM) and provided

Crisis Management as required

· Documented requirements (BA), managed JAD and use cases for Product line needs

· Provided process improvements and integrated with business processes

· Led teams through resolution of regulatory/legal requirements interfacing with attorneys to manage issues

· Facilitated project status meetings, process development and status meetings including executive reporting

· Provided meeting minutes, action item and issues log and status reports

· Managed change control process, release management and I.T. security review process

· Influenced the process definition, improvement and documentation process including backend processes

· Assist in planning and budgeting of the business unit O&M and Capital resource allocation process

· Planned, managed development and implementation of network elements supporting Internet products

· Created customer care processes and strategies within I.T. and Network Services teams for internet product line

· Developed ordering, provisioning and customer care processes in support of beta, technical and operational trials

· Integrated linkages from all internet product offerings to other product processes

· Managed business analysis sessions creating and delivering business requirements from the lines of business to

development

· Completed three financial system upgrades in support of the ASR / LSR process

 

GTE/Verizon September, 1999 – July, 2002

Irving, TX

Senior Project Manager/Senior Consultant - Project Management, Wholesale Markets

Accomplishments:

· Handled multiple concurrent network implementations, product development and software development (SDLC)

projects (within the Program Management Office (PMO) for $55 mil annual AIN revenue

· Managed teams of 20+ through the product lifecycle for new product development

· Directed projects within PMO following governance processes

· Managed matrixed project teams (Irving, Tampa, NY, Chicago, Philadelphia, NJ, CA, HI)

· Provided Crisis Management as required and managed change control process

· Facilitated process development and participated and presented in executive status meetings

· Documented business processes and provided process improvements and implementation

· Drove the business analysis function by creating requirements documentation and process flows for sign-off from business owners

· Managed projects working with Verizon Wireless for the OnStar program

· Presented to PLM review committee (also known as PDMM, PLM) updates as projects move through the process

· Facilitated customer facing meetings and customer relationships for custom product development projects

· Provided meeting minutes, action item and issues log and status reports and participated in development meetings

· Revised fiber installation process for Los Angeles area implementing process to condense the provisioning time

· Achieved issue resolution, designed system requirements and administered transition to the data unit

· Managed requirements, Business Plan and development for data and competitive companies

· Promoted development for regulatory requirements including JAD sessions and use case development

·         Received the Advanced Intelligent Networik’s Initiative Award each year for completing revenue generation and improvement projects

 

GTE October 1996 – September, 1999

Irving, TX

Senior Project Manager / Planning Manager - Product & Technical Support Planning - Network

Planning/Engineering

Accomplishments:

· Handled five projects through to lifecycle transition, facilitated process development, status meetings for $30 mil annual revenue

· Managed teams of 25 operational resources from requirements to implementation

· Facilitated customer relationships for custom product development projects

· Provided Crisis Management as required and support issues in implementation for new products

· Created meeting minutes, action item and issues log and status reports and provided post-deployments audits

· Presented in executive status meetings

· Produced Operations Support Plans/Processes for AIN network product planning and expanded planning for several potential new product offerings, managed network process development and implementation

· Worked with lines of business to provide PLM data for review and approval

·         Awarded Advanced Intelligent Network’s Initiative Award each year for completing three deployments

 

GTE January 1995 – October, 1996

Irving, TX

Senior Project Manager/Advanced Network Product & Services Group

Accomplishments:

· Facilitated customer relationships for custom product development projects

· Managed a matrixed team of 20+ regional resources to meet product development deadlines

· Handled five projects through to lifecycle transition providing meeting minutes, action/issue logs and status reports

· Actively participated in product development and process meetings attending all required project meetings

· Coordinated 12 CLASS products deployments (TX/NM and Midwest regions) managing six Wireless deployments in

1995 and supervising SS-7 conversions to add value & revenue to Caller ID product line (intra and interstate) with

other local exchange carriers bringing $15 mil revenue annually

· Identify OAM&P requirements and championed new products on HQ process re-engineering and Ops teams

· Directed feature testing and provided and implemented technical trial and test plans

·         Awarded the President’s Gold Leadership Award for work on the WIN4 Onstar project